Shipping Information

We do our very best to ship orders within 24 hours of being placed. This is not a guaranteed timeframe, as additional processing time may occur during weekends and especially busy holiday periods.


If there’s ever an issue with your order—such as a declined payment or an item going out of stock—we’ll reach out by email as quickly as possible (typically within that same timeframe) to share next steps, options, and an estimated timeline for completing your order.

Please keep in mind that we do not receive UPS pick-ups on the weekend, and we also do not receive USPS pick-ups on Sundays, so this may add an extra day or two to your shipping time.

  • We are happy to offer FREE Flat Rate Domestic shipping for all orders over $85!
  • We ship both Flat Rate and non-Flat Rate packages as quickly as possible!
  • For any Flat Rate shipping options, your package will ship out through the US Postal Service (USPS).
  • At our own discretion, your package may also be shipped through UPS depending on the destination and weight of your package. If you would prefer to have your package sent only through UPS, you must choose a UPS Shipping option at checkout.
  • UPS Ground shipping is only available for the 50 United States. UPS Ground shipping is not available for shipments to U.S. Territories, PO Boxes, Military APO/FPO addresses, and all other international addresses.
  • UPS expedited shipping is only available for the 50 United States. UPS expedited shipping includes all shipment types except UPS Ground. UPS expedited shipping is not available for shipments to U.S. Territories, PO Boxes, Military APO/FPO addresses, and all other international addresses. UPS may require an additional day to deliver packages to addresses in rural Alaska and Hawai'i.
  • UPS "Guaranteed Delivery" times assume your order is placed by 2:00pm Pacific Time. Orders placed after this cutoff time will still be shipped as soon as possible, but UPS will not pick up the package until the next UPS business day. UPS business days do not include weekends and holidays.
  • Every package we send includes a USPS or UPS tracking number which can be tracked on their respective websites.
  • Delivery tracking will show if a package is delivered to your address, but not that you actually signed for and received the package.
  • You also have the option to choose Flat Rate with Signature Confirmation shipping at checkout (if you are within the United States). This option means the package will not be left at the address without a signature.
  • Signature Confirmation is also available with UPS shipping for an additional $3.10. If you have selected a UPS shipping option and would like to add Signature Confirmation, please leave a note in your order or email us at support@jimmybeanswool.live.
  • Flat Rate means the package weight does not affect the shipment prices. You can order as much as you like for the same low price!
  • Club orders are fulfilled and shipped from Madelinetosh in Texas.
Domestic United States Shipping Options

Shipping Questions

How quickly will my order be shipped?

Our warehouse operations run every day of the week, so we make it our goal to get your order shipped out within 24 hours after it's placed. If there is an issue with your order, such as a declined credit card or out of stock items, we will be sure to email you within that same timeframe to offer you solutions and estimates for when we expect to be able to complete your order.

Please keep in mind that we do not receive UPS pick-ups on the weekend, and we also do not receive USPS pick-ups on Sundays, so this may add an extra day or two to your shipping time.

What does Free US Shipping mean?

Customers who spend $85+ on jimmybeanswool.live earn free US shipping! These packages ship via USPS Ground Advantage, which guarantees a shipping time of 2-5 days anywhere in the United States.

At times, it may be more cost-effective for us to ship your package via an upgraded shipping option (USPS Priority or UPS). We will do this occasionally and without notice but hope you enjoy getting your package a bit earlier than promised!

How do you send the "Flat Rate" packages to addresses within the United States?

We use US Postal Service for most domestic shipments and all international shipments. The US Postal Service has handled our shipping for many years, and has proven to be both reliable and fast in their package delivery. Believe it or not, the USPS is almost always faster than UPS due to our shipping location. We have frequently seen packages sent from our store arriving in the East Coast via USPS within in a couple of days!

At our own discretion, we may also decide to ship your package via UPS based on the destination and weight of your package. If you would like to make sure your package is shipped via UPS, please choose a UPS option during the checkout process. Some restrictions may apply.

Do UPS shipments have any restrictions?

UPS Ground shipping is only available for the 50 United States. UPS Ground shipping is not available for shipments to U.S. Territories, PO Boxes, Military APO/FPO addresses, and all other international addresses.

UPS expedited shipping is only available for the 50 United States. UPS expedited shipping includes all shipment types except UPS Ground. UPS expedited shipping is not available for shipments to U.S. Territories, PO Boxes, Military APO/FPO addresses, and all other international addresses. UPS may require an additional day to deliver packages to addresses in rural Alaska and Hawai'i.

UPS "Guaranteed Delivery" times assume your order is placed by 2:00pm Pacific Time. Orders placed after this cutoff time will still be shipped as soon as possible, but UPS will not pick up the package until the next UPS business day. UPS business days do not include weekends and holidays.

How do you ship to addresses outside the United States?

We will send you a shipping quote for both USPS First Class International and USPS Priority Mail International. You can choose the shipping method you prefer. You will receive an email confirmation when the package is shipped. At this time, USPS is our only shipping option for international orders.

What if I would prefer expedited shipping?

For domestic shipping, we offer several expedited shipping options through UPS. UPS Expedited Shipping includes 3-Day Select, 2nd Day Air, and Next Day Air (UPS Ground is not considered an expedited shipping option). If you would like expedited shipping, please choose the UPS shipping option you prefer during the checkout process. UPS expedited shipping is available for any domestic addresses in the United States. UPS shipping is not available for shipments to U.S. Territories, PO Boxes, Military APO/FPO addresses, and all other international addresses.

How can my package be tracked if it does not arrive and how would signature confirmation help?

Signature confirmation means your package will not be delivered until you sign for it. We recommend signature confirmation if you live in an apartment building or anywhere your package will sit outside or in a common area. We include tracking with all shipments, and this will show whether a package has been delivered to your address.

We cannot be held responsible for packages delivered to your address but not received, but we are always happy to help resolve any issues regarding shipping. If your package has been marked as delivered and it is after 2 weeks past the date it shipped, then please contact our customer service and we can arrange a replacement for you.